Privacy Policy

1. Introduction

MiSha International Recruitment Agency ("MiSha", "we", "us", "our") is committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains what information we collect, why we collect it, how we use it, and your rights in relation to your data.

By using our website at misharecruitment.com or submitting your information to us in any way, you acknowledge this Privacy Policy.

2. What Information We Collect

From Candidates

• Full name, date of birth, and nationality
• Phone number and WhatsApp number
• Email address
• Home address and current location
• CV / Resume
• Passport copy and details
• Photographs (passport-size)
• Educational and professional certificates
• Employment history and references
• Medical fitness records (where required for employment)
• Good conduct certificate / police clearance
• Information submitted through our AI chat assistant

From Employers

• Company name, registration details, and location
• Contact person name and title
• Business phone, email, and WhatsApp
• Manpower requirements and job descriptions
• Business correspondence and signed agreements

Website Visitors (Automatically Collected)

• IP address and approximate location
• Browser type and device information
• Pages visited and time spent on each page
• Referral source (how you found our website)
• Cookie and session data (see Cookies section below)

3. Why We Collect Your Information

We collect and process personal information for the following purposes:

• To assess your suitability for available job opportunities
• To match candidates with employer requirements
• To communicate with you about your application and status
• To verify identity and document authenticity
• To process visa and immigration documentation on your behalf
• To comply with legal requirements in Kenya and destination countries
• To maintain our recruitment database for future opportunities
• To improve our website and services
• To respond to your enquiries and AI chat conversations

4. How Your Information Is Shared

Your personal information may be shared with:

• Prospective employers — your CV, photographs, certificates, and relevant personal details may be shared with employers who have a confirmed vacancy for which you are being considered
• Government and immigration authorities — as required for visa and work permit applications
• Approved third-party service providers — such as medical examination facilities, attestation agencies, and travel service providers, strictly for the purpose of your recruitment process
• Legal and regulatory authorities — where required by law

We do not sell your personal information to any third party. We do not share your information for marketing purposes without your consent.

5. AI Chat Assistant Data

Our website includes an AI chat assistant ("MiSha AI Assistant"). Conversations you have with the assistant may be stored locally in your browser (using localStorage) and may be reviewed by our team if you submit an enquiry or lead through the chat. Chat conversations are used to improve our service and to follow up on submitted enquiries. They are not used for automated decision-making about your application.

6. Document Uploads

Documents you upload through our website (such as your CV) are transmitted securely and stored for the purpose of processing your application. We take reasonable technical and organisational measures to protect uploaded documents from unauthorised access.

7. Cookies

Our website uses cookies — small text files stored on your browser. Please refer to our Cookie Policy for full details. In summary:

• Essential cookies — necessary for the website to function (cannot be disabled)
• Analytics cookies — help us understand how visitors use the website
• Functional cookies — remember your preferences (e.g. cookie consent choice)

You can manage your cookie preferences using the banner displayed on your first visit.

8. How Long We Keep Your Information

We retain candidate information for as long as necessary to process your application and for a reasonable period thereafter in case suitable opportunities arise. We retain employer information for the duration of our business relationship and as required by law.

You may request deletion of your data at any time (see Your Rights below). We will comply unless we are legally required to retain certain records.

9. International Data Processing

As an international recruitment agency, your personal information may be transferred to and processed in countries outside of Kenya, including the UAE, Qatar, Kuwait, Saudi Arabia, and other countries where prospective employers are located. We take steps to ensure that such transfers are carried out in a manner consistent with applicable data protection principles.

10. Data Security

We implement appropriate technical and organisational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, or unauthorised disclosure or access. However, no internet-based service can be guaranteed to be 100% secure. You use our website at your own risk.

11. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Withdraw consent to processing (where consent is the legal basis)
• Object to or restrict processing in certain circumstances
• Request a copy of your information in a portable format

To exercise any of these rights, please contact us using the details below.

12. Third-Party Links and Services

Our website may link to third-party websites (e.g. government immigration portals, social media platforms). These sites have their own privacy policies. We are not responsible for their privacy practices.

13. Children's Privacy

Our services are not directed at persons under 18 years of age. We do not knowingly collect personal information from minors. If you believe a minor has submitted information to us, please contact us immediately.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised date. We encourage you to check this page periodically.

15. Contact Us — Privacy Enquiries